UCaaS Application: PBX + Contact Center + CRM
Technology has changed our world and redefined how we operate in many areas of our lives. The world of the business world is changing. Diversity in approaches to work requires a flexible solution that can unify the communication tools of any business, which allows a system where you keep your PBX phone system & the contact center on one solution, which also allows to integrate the same solution to various other CRM and make it a genuine unified communication platform for any business.
ECTL offers a unique & one of its kind cloud-based UCaaS application with integrated phone system (Class V PBX) and a contact center (Omnichannel). The solution comes pre-integrated with some of the best known CRMs like Zoho, Salesforce,Leadsquare, Bitrix etc & it offers programmable APIs that can be integrated with any of the other CRMs. It's built to work with modern business tools, helpdesk, and eCommerce stores, which help to streamline client-to-business communication.
ECTL cloud-based solution offers a wide range of benefits that could meet the growing demands and needs of businesses using its PBX solution.